FAQ

We have listed below some Frequently Asked Questions, however if you can’t find the answer that you are looking for, you can call us on 01732 758 780 or email info@iconvey.co.uk and our team will be happy to help.

List of Questions

How do I get a quote? It couldn’t be simpler to get a quote on iConvey. Simply click on ‘Get a Quote’ in the navigation bar, and follow these three simple steps

  1. Click on the type of quote that you require
  2. Answer the simple questions - this allows us to provide you with an accurate quotation
  3. Your 'no-obligation' quote will be emailed to you instantly
When you have submitted your quote, it will be displayed on screen instantly and emailed to you immediately.
These are third party fees and have nothing to do with the legal fees of the conveyancing quote itself. Disbursements will always be the same, regardless of which firm you choose to instruct your conveyancing with. Disbursements include Land Registry fees, local search fees, banking fees and searches.
Can’t find your quote or want an updated version? Simply click on ‘Retrieve a Quote’ in the navigation bar and enter your email address that you used to request your quote below, and we will email it to you instantly. Please note, if our fees have changed since you requested your quote then the figures shown may differ from the original. Your existing quote will still be valid for its duration, but please call us on 01732 758 780 to clarify or for a copy of the original.
Your quote will be displayed on screen instantly and emailed to you immediately.
Happy with your quote and want to initiate the conveyancing transaction? Simply click on ‘Instruct Us’ in the navigation panel, and enter your email address that you used to request your quote below, and we will instruct your case. Our team at iConvey will then call you to discuss your requirements and talk you through the next steps of the conveyancing process. Please note, if our fees have changed since you requested your quote then the figures shown may differ from the original. Your existing quote will still be valid for its duration, but please call us on 01732 758 780 to clarify or for a copy of the original.
When we receive your instruction for your conveyancing, one of the lawyers in our conveyancing team will be assigned to your case. Your personal conveyancer will e-mail or phone you to introduce themselves and will start work on your conveyancing.
Each case we deal with will be solely handled by one of our teams, (which typically consists of a named senior conveyancer plus 2 named support paralegals). You can rest assured that your home sale or purchase is important to us, and will not get lost in a large team where no-one understands your particular concerns.
Each case we deal with will be solely handled by one of our teams, (which typically consists of a named senior conveyancer plus 2 named support paralegals). You can rest assured that your home sale or purchase is important to us, and will not get lost in a large team where no-one understands your particular concerns.
We have put together a glossary of useful conveyancing terms to help you understanding what is happening at each stage of the conveyancing process. Please click here to view.
Please click here to see a diagram that we have put together that shows what you should expect from the conveyancing process.
The offices at iConvey are open Monday to Friday, 9.00am-5.15pm. You can call the direct contact line of the conveyancing professional responsible for your conveyancing or, equally, e-mail us if you have any questions or would like an update. In addition, we would like to think that our conveyancing team are proactive with you, and will be in frequent contact to keep you fully up to speed with your conveyancing transaction. This will include automatic emails, (and optionally text messages), to inform you when key milestones in your case are reached, (i.e. mortgage offer received, etc.). We know that buying or selling a house can be a stressful time, and being kept in the dark can make things even more fraught. We are not a conveyancing call centre so you are assured of our best personal focus at all times.
There is no need to meet with your solicitor face to face. With modern technology, everything can be dealt with more efficiently either electronically or by phone. iConvey update you throughout the process with text and email updates, when milestones are reached. You can also log onto your case tracking system and check the status day or night.
Traditionally, when buying or selling a property people would appoint their local or family solicitor (who is a ‘jack of all trades’ in respect of the law, knowing a little about many areas of law but nothing substantial about any one area of law) to carry out the Conveyancing required for their sale or purchase. The solicitors would charge by the hour and take months to complete the Conveyancing. Often it is several months after the purchase or when you come to sell the property, that you become aware of what has not been done or has been missed, often because the solicitor did not have the depth of knowledge in Property Law and that is required to carry out the Conveyancing thoroughly. Overall using a small, local solicitor to carry out the required for your sale or purchase is expensive and most times, inefficient. You may believe that a local solicitor is one that you can pop in and see regularly – wrong, you may see the secretary and on the rare occasions that you are able to have a meeting with them… they charge by the hour!
What is needed is a solicitor who is an expert in Property Law, experienced in Property Law, dedicated to Property Law who will carry out the required Conveyancing efficiently and thoroughly, and does not charge the earth! A firm that will always keep you up to date and that gives you access to check the progress of your transaction 24/7. Is this possible? Yes! – Online Conveyancing. More and more solicitors are offering online Conveyancing services. The services they offer include:
  • A Fixed Fee guarantee - this means that you will be told the fee for the Conveyancing at the beginning of the transaction and this fee will not change – there will be no extra legal fees added. This way you know exactly what you need to spend out in legal fees from the beginning.
  • A ‘no move- no fee’ service - This means that if the transaction does not proceed to completion (for example the other party pull out) you do not have to pay any legal fees for the Conveyancing that has been carried out on your behalf. You may still have to pay for disbursements (these are fees paid out by the solicitors to third parties on your behalf for example, title deeds and Conveyancing services)
  • The provision of instant online quote for the required Conveyancing.
  • A case tracking system, whereby their system will email you or text you to let you know every time something happens or work at each stage of the Conveyancing for your transaction. You can also log in and find out how matters are progressing, 24/7.
  • Direct contact with the solicitor responsible for carrying out the Conveyancing for your transaction, by email or telephone.
  • A large amount of experience and practice in purely Conveyancing matters and Property Law.
  • Often lower Conveyancing fees than the traditional High Street solicitor can offer for Conveyancing – largely because running their business online is less costly to run.

Beware of ‘Conveyancing Factories’ Beware, do not confuse a solicitors firm that offers online Conveyancing services with the ‘Conveyancing Factories’. Conveyancing Factories are largely staffed with unqualified and poorly trained staff with call centres in other countries such as India and South Africa. Although they will often appear cheaper, however you will rarely speak to the same person twice, anyone you do get to speak to will probably have very little legal expertise. The ratio of qualified staff to unqualified is very low. The system used by conveyancing factories is very rigid and often designed around the most straightforward transaction – any conveyancing matter that is out of the ordinary often causes the process at the conveyancing factories to come to a halt! Finally some of the largest conveyancing factories are owned by estate agents and may not totally have your sole interests at heart!

A law firm that offers online Conveyancing is definitely the best choice. You are far more likely to get qualified and experienced conveyancers, who specialise in Property Law and who will carry out the required Conveyancing efficiently and thoroughly. You will be kept up to date with the progress of your transaction and will be able to check the progress 24/7. The legal fees for the Conveyancing will be reasonable and in the form of a fixed fee, so you know what the Conveyancing fees will be and you will have to pay from the start, and not have the fear of being charged extra every time you speak to your solicitor. You will be able to contact your solicitor and receive documents by email. As everything can be handled on line, you do not have to make time to see your solicitor. At iConvey, we are specialists in Conveyancing and Property Law. We ensure that you are always aware of the costs at the outset with a transparent fee structure and no hidden fees. Simply call us on 01732 758 780 for more information or to discuss your particular needs.
It is not possible to guarantee the time that it takes to complete a conveyancing transaction, as there are so many influencing factors, with delays occurring in even the most simplest of transactions. However, on average a transaction can take between 8-12 weeks from receipt of contracts to exchange. If there are specific timescales that we need to be aware of, please put this in the notes of your quotation, or speak to one of the iConvey team on 01732 758 780.
Buying or selling your home can cause enough headaches without the added stress of not knowing whether to choose a Solicitor or Licensed Conveyancer. This article will tell you, in laymans terms, what the differences are between a Solicitor and Licensed Conveyancer. Solicitors are regulated by the Solicitors Regulation Authority and typically practice all or several areas of law, including, of course, conveyancing. Licensed Conveyancers are regulated by the Council for Licensed Conveyancers and specialise only in conveyancing. The 1985 Administration of Justice Act authorised Licensed Conveyancers to offer their services to consumers. The Council for Licensed Conveyancers describes the profession as follows: "A Licensed Conveyancer is a qualified specialist lawyer who concentrates solely on dealing with property or conveyancing. As a result, Licensed Conveyancers operate under a bespoke regulatory framework, which is designed specifically to continually ensure consumer protection for users of services provided by Licensed Conveyancers." Both a Solicitor or Licensed Conveyancer are able to provide you with a professional, competent service during your property transaction, so, like many things these days, it pays to shop around and look for someone who, not only provides value for money, but is also someone with a reputation you can trust for giving you the professional service you need.
Land Charges relate primarily to conveyancing of unregistered land and are entries listed at the Land Registry Land Charges Department. Land Charge searches are highly specialised and very specific information is needed to complete the application form. You are best advised to use the services of a conveyancing lawyer to undertake these land charge searches for you. If you undertake these land charge searches yourself, and do not have all of the information, or the information is incorrect, then the chances are that you may be applying for an inappropriate search.
The Land Registry, also known as Her Majesty's Land Registry (HMLR), is the government body tasked with maintaining the records to registered land in England & Wales. Organisational Structure The land Registry is split into regional offices, each with its own Chief Land Registrar What they do... register title to land in England and Wales record dealings (for example, sales and mortgages) with registered land Their principle aims... maintain and develop a stable, effective land registration system guarantee title to registered estates and interests in land enable confident dealings in property and security of title by providing ready access to up-to-date and guaranteed land information match the ever more ambitious performance targets set by the Lord Chancellor.

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